Frequently Asked Questions
Yes! We are committed to exceptional service. We have professional on-site maintenance during normal business hours & after hours emergency services.
We are here to help! Maintenance requests can be made by contacting the office via phone or email, through the resident portal on our website, or through our mobile app.
Our resort style pool is open Memorial Day to Labor Day from 10 am to 10 pm.
Yes, parking is available on-site for our visitors and residents. Parking is unassigned and free!
We are proud to call Volaris Apartments pet friendly! Costs include a $350 pet fee paid at move-in and $30 pet rent each month per pet.
We do not have furnished apartments at Volaris but would be more than happy to help you find accommodations.
Yes! We offer 3 to 15 month leases. Once your initial lease comes up for renewal, we offer 1 to 15 month leases.
Volaris Apartments encourages active lifestyles. Our gym includes several exercise bikes, weight racks, stairclimbers, treadmills and a bench press.
We accept both! In order to best accommodate and prepare for your personalized tour, an appointment is recommended, but walk-ins are always welcome.
You can submit your application anytime online or stop by during regular office hours to submit an application in person.
We strive to process all applications in a timely manner. To help us be as efficient as possible, please submit all required documents at the time of your application. Our team works to process all applications within 48 hours.
We accept personal checks, ACH, certified checks or credit cards (additional fees may apply).
$100,000 liability coverage is required. We offer a liability program through Renter's Legal Liability, LLC for $12 per month.
Future residents will receive a welcome packet from our team to help you set up utilities.
Volaris offers AT&T. Please call 800-288-3466 for set-up details.
Volaris is just minutes from shopping, dining, grocery stores, parks and entertainment. Volaris is proud to be located near Michigan State University!
Students at Volaris can attend Lansing Public Schools. Please visit https://www.lansingschools.net/ for more information.
Kroger and Meijer grocery stores, located within Frandor Shopping Center and Eastwood Towne Center, are a 5 to 10 minute drive from Volaris.
To uphold Fair Housing policies, we use the same rental criteria for all applicants which includes a credit check, background check, residential verification, and employment verification. Combined income for the apartment must also reach at least 3x total rent.
Yes! We allow guarantors for guests needing assistance with income qualification only. The guarantor must show their income totals no less than 5x the monthly rental rate (gross). Primary applicant must pass credit screening and be conditional approved. Application fees apply.
We make touring easy with our online tour scheduler, offering in-person, virtual and self-guided tours. Please be prepared to show a government issued photo ID to tour our community.
Didn't find an answer?
Our team is always ready to answer your questions.